Privacy Policy for Atlistis.com

Atlistis cares about your privacy and is committed to protecting your personal data. This privacy statement will inform you about how Atlistis uses your personal data, your privacy rights and how the law protects you. Please read this privacy statement carefully before using our Services.

A. Atlistis

The main responsible for your data is Druidas Citadinos LDA, a company with registered office at 29 Baia Riberia Seca / Calheta, São Jorge, Azores, 9850-202, legal entity number 518136736 (hereinafter collectively referred to as “Atlistis”, “we”, or “us”, or “our” in this Privacy Policy). Atlistis provides the Services in accordance with the corresponding Terms and Conditions. Atlistis is considered responsible for processing data for the services provided.

B. Data collection

1. Information related to Registration and Account Setup
2. Upon registering to utilize our Services, we may collect the subsequent details about you: a. Your name b. Your e-mail address c. Your mobile number

d. Your residential address 2. Atlistis’ services are not intended to be used by minors, therefore Atlistis doesn’t knowingly collect data from people under the age of 18.

2. Automatically collected data
3. When utilizing our Services, the following information about you is automatically collected: a. We gather specific details about your device, including your IP address, device language settings, brand, type, operating system version, browser type and version, and specific details about the device's software such as fonts, system time zone, and available video and audio formats. b. Depending on your device's permissions, when you post an item on our Services, we automatically collect and process information regarding your current location. If Atlistis requires location data, we will present you the option to authorize or decline access to your location. If you choose not to grant us access to your location, you can still use our Services, though with limited functionality. c. Technical particulars, including your device's Internet Protocol (IP) address, time zone, and operating system, are stored. Additionally, information pertaining to your login, such as registration date, date of last password change, and date of last successful login, as well as your browser type and version, are recorded. d. Information regarding your activity throughout our Services is collected, encompassing the websites from which you accessed our platform, timestamps of each visit, performed searches, clicked advertisements or banners, interacted with ad listings, duration of visits, and the sequence of content visited on our Services. e. We use cookies to manage User sessions, store preferences, preferred language, and display relevant advertisements. Cookies can collect data such as the date and time of your visit, browsing history, preferences, and username. You have the option to refuse all or some cookies. However, disabling or refusing cookies may result in certain parts of our Services becoming inaccessible or malfunctioning.

C. Account Validation

1. We ensure the authenticity of Atlistis user accounts through e-mail verification to guarantee that each account corresponds to a genuine and distinct user. To validate your Atlistis account prior to publishing your advertisement, we will dispatch an e-mail to the e-mail address provided by you, ensuring its validity. This validation procedure is entirely cost-free.
2. Should you opt out of account validation, your account will remain active although with restricted functionalities. This limited functionality entails the inability to publish new advertisements or modify, boost, extend, reactivate, deactivate, or remove existing listings until your account undergoes e-mail verification. Additionally, you will be unable to receive or respond to messages from other users.
3. In the event that you create multiple accounts on Atlistis using the same e-mail address and validate all of them through e-mail verification, they will be subject to limited functionality. Consequently, we will prompt you to select one account from among them. The chosen account will regain full functionality, while the remaining accounts will retain their restricted status.
4. Once your Atlistis account is validated, it will remain linked to the e-mail address used for e-mail verification. Should you wish to alter the e-mail address associated with your account, please reach out to our Customer Support team by sending a message via our Contact Form.

D. Communication on Atlistis.com

1. When utilizing our chat feature to communicate with other users, we collect and process the content and information that you choose to share with other users through this function.
2. Should you agree to participate in interaction studies occasionally conducted by Atlistis, we will record your interaction with our team. For each study organized by Atlistis, we will provide you with detailed information regarding the processing of your personal data and its purpose.
3. Atlistis can present User surveys to assess satisfaction with the quality of our services. For this, we will only use a session identifier, assigned randomly when you visit our Website. Additionally, the User may choose to provide us with your contact details. Please note that any personal data voluntarily provided by you may occasionally be included in the information you provide to us.

E. Use of personal data

1. We utilize your personal data only in accordance with legal provisions. Primarily, we use your personal data under the following conditions: a. To fulfill existent contractual obligations or obligations we've already agreed with you. b. When it serves our legitimate interests, provided they do not take over your personal interests or fundamental rights and freedoms. This may include enhancing our services and ensuring their security. c. To comply with legal or regulatory mandates. d. Under specific circumstances, we may process your personal data based on your explicit consent. Should this occur, we'll notify you regarding the purpose and type of personal data we intend to process when seeking your consent.
2. We utilize third-party payment services to handle all payments for our Services.
3. We utilize clickstream data to achieve the following objectives: a. Personalize content for you, such as offering relevant search results based on your usage of our Services. b. Understand your browsing habits and interests by analyzing the time you spend on our platform, enabling us to enhance our Services and provide tailored suggestions based on your interaction with content.
4. Should you opt to share your location with us, we leverage it to compile anonymous and aggregated data to analyze the characteristics and behaviors of Atlistis users, aiding in commercial analysis.
5. We utilize information from your account contacts, including e-mail, to identify the various devices you use to access our Services. This enables us to seamlessly link your activities across different devices, ensuring a cohesive user experience.
6. To ensure the safety and security of our Services, we can also utilize your e-mail address, registration data, and specific device identifiers for various purposes, including administration, troubleshooting, data analysis, testing, fraud prevention, system maintenance, support, and data hosting.
7. Regarding the use of images, descriptions, and prices provided in your Advertisements, we employ machine learning models to personalize search results, classify ads, and enhance the search function, ultimately improving the likelihood of successful sales and enhancing User experience.
8. For displaying and recommending Advertisements tailored to your interests, we employ algorithms that consider various factors such as browsing behavior, purchase history, clickstream data, user ID, and location (if authorized). This automatic decision-making process aims to improve our Services and User experience by delivering more relevant advertising listings.
9. We also access and analyze chat messages between users to enhance product visibility and User experience, employing machine learning models and algorithms for automated content analysis. We also analyze chat messages between users within our Services to prevent security breaches and fraud. Measures are taken to anonymize conversation content to protect personal data, though there may be instances where personal data is inadvertently revealed.
10. We may occasionally conduct user surveys using session identifiers to evaluate satisfaction levels with our Services. Participation in surveys may involve providing contact details for follow-up communication or participation in user experience tests or interviews.
11. Additionally, we collect and analyze comments and reviews exchanged between Users to maintain high service standards, prevent inappropriate actions, and ensure effective communication. We gather data on the ratings and feedback you provide to other users following your interactions with them, as well as information on the ratings and feedback you receive from other users, adhering to our Terms of Conditions. This practice is aimed at gauging user satisfaction, fostering optimal communication levels among Users, and verifying and preventing inappropriate actions and behaviors within the scope of activity on our services. Such information enables us to implement necessary and suitable measures to uphold high service standards.
12. Furthermore, to combat fraud on our platform, we employ algorithms designed to recognize suspicious or fraudulent User behavior based on various factors, leading to the suspension of certain accounts. This automated decision-making process aligns with our legitimate interest in safeguarding our Services and Users from fraudulent activities. Users have the option to contest account bans if they believe their accounts were unjustly restricted.
13. Additionally, we gather device-related information from users accessing our Services to aid in fraud prevention. This includes data such as user ID, IP address, device details, browser information, and specific software information. This information helps us identify potential fraudulent activities and associate them with user profiles, enabling us to take appropriate action.
14. Your e-mail exchanges with our customer support or sales team are saved, contingent upon your explicit consent.
15. All the aforementioned data processing activities are conducted to fulfill our contractual obligations with you and based on our legitimate interest in improving your experience on our Services, as well as to maintain a safe and effective platform.

F. Changes to our Privacy Policy

1. Our privacy policy may undergo revisions and updates periodically. We will notify you of significant changes to this statement as necessary and in compliance with relevant laws. Should you disagree with our methods of processing your personal data and the options provided to you, you have the option to close your account at any time.

G. Your rights

1. In certain situations, you possess rights under data protection regulations concerning your personal information. Kindly visit your account's privacy settings or reach out to Atlistis if you wish to exercise any of these rights outlined below: a. Right to request access to your personal data. This enables you to obtain a copy of the personal data we hold about you and verify its lawful processing. b. Right to request correction of any inaccuracies in your data. This allows you to rectify any incomplete or incorrect data we hold about you, though we may need to verify the accuracy of the updated information. c. Right to request restrictions on the processing of your personal data. You can request suspension of the processing of your personal data in various scenarios, such as if you wish to rectify your data, if we unlawfully process your data, if you require us to retain your data for legal reasons, or if you have objected to our use of your data pending verification. d. Right to request erasure of your personal data. This allows you to request the deletion of your personal data if there are no legitimate reasons for us to continue processing it. Please note that certain legal obligations may require us to retain your data. e. Right to object to the processing of your personal data, particularly if based on legitimate interests or for marketing purposes. f. Right to request the transfer of your personal data to yourself or a third party in a structured, commonly used, and machine-readable format, applicable to automated information or instances where we have processed data based on your consent or contract. g. Right to withdraw your consent to the processing of your personal data at any time. This does not affect the legality of any processing carried out before the withdrawal.
2. We aim to respond to all legitimate requests within one month. However, complex or multiple requests may demand a longer response time, in which case, we will notify and keep you informed accordingly.
3. The User has the right to lodge a complaint with the relevant data protection authority. However, we appreciate the opportunity to address your concerns internally before involving external authorities. Please reach out to Atlistis at atlistis1@gmail.com.

H. Sharing your personal data

1. We may need to disclose your personal information to the parties outlined below for the purposes outlined in this privacy policy.
2. We enlist third-party services to assist us in delivering specific aspects of our Services and to oversee and monitor their operations. As part of this arrangement, your personal data may be shared with the following entities or categories of entities: a. Payment service providers may receive your personal information to facilitate transactions made through our Services. To process payments on Atlistis.com, we utilize services from Stripe,a company incorporated and operating under the laws of Portugal, headquartered in Dublin, Ireland as authorized by Atlistis to handle payments in compliance with Portuguese legislation. b. Providers of integrated tools may receive your location data to enhance our Services' performance and tailor content for you. c. Customer support tool providers may receive certain data such as user account details and customer support inquiries to facilitate communication with our support team. d. Providers of customer relationship management tools may receive user account details and sales prospect contact information for processing by our sales team. e. Marketing communications service providers may receive certain data to organize and execute marketing communication campaigns.
3. These third-party service providers may be situated within or outside the European Economic Area (EEA). We vet our third-party service providers and mandate them to uphold the security of your personal information and handle it in accordance with the law. We prohibit them from using your personal data for their own purposes and only allow them to process it for specific purposes and as per our instructions. In case we transfer your personal data outside the European Economic Area (EEA), we ensure a comparable level of protection by guaranteeing that we only transfer your personal data to countries that the European Commission has deemed to provide an adequate level of personal data protection.
4. Mergers and Acquisitions: In the event of (partial) reorganization, sale, transfer, or merger of our business or assets into another entity, your personal data may be disclosed and transferred to the new business owners. We will adhere to legal requirements in such cases, which may include notifying you.
5. We may disclose your personal information to law enforcement agencies, regulators, government bodies, and other relevant third parties in compliance with legal or regulatory obligations.
6. When posting Products or Services on our Website, you may opt to make certain personal information visible to other Users. This may include your name, e-mail address and location. Additionally, your rating and feedback from other users may automatically be made public when posting an ad. We also make your rating, feedback, and username public to users whom you have rated. It's essential to exercise discretion when sharing information with other Users, as any information you provide to them may be shared further.

I. Data Storage Location and Duration

1. The information we gather about you is stored and processed both within and outside the European Economic Area (EEA) on secure servers, aimed at enhancing user experience.
2. We retain your personal data solely for the duration necessary to fulfill the purposes for which it was collected, which includes meeting legal, tax, accounting, or reporting requirements.
3. We keep personal data associated with your account for the duration of your registration or until you opt to delete your account. In any case, we ensure prompt and technically feasible deletion of your data. Depending on the Service and the data storage system utilized, deletion may take a maximum of 3 months from your request date, during which access to your data is restricted or blocked.
4. Should there be no activity on your account for more than 24 months, we will close it in accordance with our Terms and Conditions and erase all personal data. Nonetheless, we may retain certain data beyond closure to fulfill legal obligations or resolve disputes. For security and fraud prevention, specific data related to closed accounts may be retained for up to 14 months after closure.
5. Data associated with cookies is maintained for the duration of the cookie's lifecycle or until you choose to delete it.
6. All information received about you is securely stored on servers, and we have implemented necessary and appropriate technical and organizational measures to safeguard your personal data. Please note that, despite the measures in place to protect your data, transferring data over the Internet or other open networks is never entirely secure, and there is a risk that third parties may gain access to your personal data.
7. Our Services may include links to third-party websites or applications. It's important to note that each of these links has its own privacy policy. We do not control these websites/applications nor are we responsible for their policies. When navigating away from our Services, we encourage you to review the privacy statement of each website you visit.

J. Contact:

1. For more information on how to exercise your rights, please check your account/privacy settings. Alternatively, you can also contact us by e-mail to the following address: atlistis1@gmail.com

K. Data Protection Authority

1. If you have a complaint regarding data protection, you have the option to contact the data protection authority. You may exercise this right by reaching out to the authority in your residential or work area, or in the jurisdiction where the data controller is located. In Portugal, the relevant data protection authority is:

CNPD - National Data Protection Commission, with headquarters at Rua de São Bento, nº 148 - 3º, 1200-821 Lisbon Telephone +351 213928400; Fax: +351213976832 Website http://www.cnpd.pt

Valid from June 24, 2024